Fancy going somewhere a bit quieter?

Step outside. Let’s leave this website and continuing the conversation on email. Join my online community and engage in a debate on LinkedIn. If you’re thinking of jumping between communication channels you might want to bear the following in mind: Don’t assume...

Dumb dos and don’ts of smartphones

Today’s phones enable people to do most of the things they used to use computers for. It’s therefore worth considering how this affects communication. Here are 5 issues to bear in mind when communicating with smartphones. Quick Response (QR) codes. Black and white...